Field Notes
Practical notes on useful technology.
Short essays and notes for people trying to make digital systems easier to use, trust, and adopt.
Making AI recommendations reviewable before people act
A public-safe applied study on turning AI recommendations into reviewable human action.
Field NoteReducing care-team friction in follow-up coordination
A public-safe applied study on exception-based coordination for healthcare follow-up workflows.
Field NoteMaking follow-up care easier after a clinical visit
A public-safe applied study on turning post-visit instructions into clear, safe, and trackable next actions.
Field NotePlatform adoption is a product problem, not an engineering mandate.
Internal platforms only work when the people expected to use them can see a better path than their workaround.
Field NoteMaking an internal platform useful enough for builders to choose
A public-safe applied study on platform adoption, builder friction, safe defaults, and self-service product paths.
Field NoteReducing risk-team friction in transaction review
A public-safe applied study on turning financial risk signals into reviewable, routable, and closable work.
Field NoteHelping users trust a risky transaction decision
A public-safe applied study on making risk signals understandable, proportionate, and embedded into a financial decision workflow.