When to use

Use this when an internal platform is available but adoption is uneven or fragile.

Inputs

  • Current workaround
  • Team adoption friction
  • Support model
  • Governance expectations

Outputs

  • Maturity stage
  • Next adoption step
  • Support gap

Limitations

The model does not replace team-level discovery. It helps structure the conversation about where adoption is getting stuck.

Model

manual workaround
  -> fragmented tooling
  -> shared workflow
  -> self-service platform
  -> governed adoption
  -> scaled ecosystem

Example Use

If teams keep rebuilding the same integration locally, the model helps ask whether the next product move is documentation, onboarding, support, migration tooling, or governance clarity.