When to use

Use this when an AI output influences a decision and the product needs a clear path for review, action, escalation, and learning.

Inputs

  • User decision
  • AI output
  • Trust gap
  • Evidence or explanation
  • Review posture

Outputs

  • Allowed actions
  • Feedback signal
  • Measurement

Limitations

This is a public-safe product framing tool. It does not replace domain, legal, privacy, model-risk, security, or governance review.

Visual model

Human review-to-action model

User decision:
AI output:
Trust gap:
Evidence or explanation:
Review posture:
Allowed actions:
Feedback signal:
Measurement:
  1. User decision
  2. AI output
  3. Trust gap
  4. Evidence or explanation
  5. Review posture
  6. Allowed actions
  7. Feedback signal
  8. Measurement

Use this when

  • AI output influences a real decision.
  • Recommendations require review, escalation, or confirmation.
  • Human accountability matters after model output.
  • Uncertainty should be visible before action.
  • Feedback should improve the workflow.

Do not use this when

  • The output is low-risk static content.
  • There is no human decision downstream.
  • The product is only a general chatbot experiment.
  • The team cannot define review ownership.

Purpose

The canvas helps teams separate an AI output from the human decision that follows it.

AI products often become fragile when a recommendation is treated as the end of the workflow. In real work, someone still needs to understand the recommendation, compare it with context, decide whether review is enough, and choose what happens next.

The Human Review-to-Action Canvas forces those parts into one product frame.

Canvas Fields

1. User decision
2. AI output
3. Trust gap
4. Evidence or explanation
5. Review posture
6. Allowed actions
7. Feedback signal
8. Measurement

Example

Canvas field Example
User decision Approve or revise a recommended next step
AI output Suggested action with evidence summary
Trust gap User is unsure why the recommendation fits
Evidence or explanation Source context, limitation, uncertainty cue
Review posture Guided review required
Allowed actions Accept, edit, reject, escalate, request more information
Feedback signal Edited before use or escalated due to missing context
Measurement Review outcome distribution and correction rate
User decision: Approve or revise a recommended next step
AI output: Suggested action with evidence summary
Trust gap: User is unsure why the recommendation fits
Evidence or explanation: Source context, limitation, uncertainty cue
Review posture: Guided review required
Allowed actions: Accept, edit, reject, escalate, request more information
Feedback signal: Edited before use or escalated due to missing context
Measurement: Review outcome distribution and correction rate

Reusable Principle

AI trust becomes product value only when people can review output, understand uncertainty, and act with an appropriate level of confidence.